After choosing the size, input the text, name, or image you have in mind through the order form, and we'll take care of the rest.

The sign is made of silicone strips, LED strips, and acrylic panels. It comes with a protective film to prevent scratches during transportation, and once removed, the acrylic surface becomes transparent for a clean and attractive look.

• Mirror with any name engraved (Lightweight and shatterproof acrylic safety mirror)
• LED lighting with USB cable
• Mirror protective film (peel it off after you hang the mirror)
• Wall mounting stand-offs
• Remote control

The custom neon LED mirror is available in two sizes: 7.8x15.8 inches and 9.8x20 inches, with a USB cable that is 1.5 meters long, offering flexibility to suit various space requirements and personal preferences.

Given that this product is custom-made, our estimated production time is 14–20 working days. Please note that this longer timeframe is due to the high demand we are currently experiencing. However, we assure you that the wait will be worthwhile. Once your order is ready, we will provide you with a tracking link via email to keep you informed of its progress.

Absolutely! Our mirror is made from shatterproof, lightweight mirrored acrylic. It is designed with kids' safety in mind. The LED lights are low-voltage, energy-efficient, and cool to the touch, providing a safe and comfortable environment for children.

The color-changing light provides a vibrant experience with 7 different colors. With the convenient switch control, you can choose to fix the night light in static colors or enjoy a seamless transition of gradient colors. Note: You can't customize the color while ordering, You can change colors using the remote control supplied.

To initiate a return:

• Email us at customneonmirrorstore@gmail.com with product details and the reason for the return.
• Attach a brief video and clear photos of the mirror showing the issue.

Return Procedure:

• If approved, return the mirror in its original condition and packaging within 10-15 days.
• Refunds (full or partial) will be processed once we receive a photo of the shipping label or proof of shipment.

Refund Process:

• We will notify you once we've received and inspected your return.
• If approved, you'll be refunded to your original payment method within 10 business days. Processing times may vary by bank or credit card company.

Note:

• Shipping costs for returns are not covered by us.

For any questions or to initiate a return, please contact our customer support team at customneonmirrorstore@gmail.com.

The top line should ideally be 22-28 characters. If it's longer, the text will be smaller and may look crowded. To keep it looking nice, stick to this range.